No products in the cart.
Terms and Conditions
Understanding Your Rights and Responsibilities
Table of contents
Acceptance of Terms
By accessing RAF Holding Pvt. Ltd.’s website or utilizing our services, you confirm your acceptance of these Terms and Conditions. If you do not agree, please discontinue use immediately. Continued use signifies ongoing acceptance of any changes or updates to the terms.
Modification of Terms
RAF Holding Pvt. Ltd. reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is the user’s responsibility to check this page regularly. Your continued use of the website or services after any modifications indicates your acceptance of the updated terms.
Scope of Services
We offer a wide range of IT services including Digital Marketing, Web Development, Cybersecurity, Mobile Apps, and more. Each service provided is tailored to meet the specific requirements of the client, but outcomes may vary depending on project scope, client input, and external factors.
User Accounts
Users may be required to create accounts to access certain services. You are responsible for maintaining the security of your account credentials and for all activities under your account. If you suspect unauthorized access, notify us immediately. We are not responsible for any loss resulting from unauthorized use of your account.
Payments
Payment for our services must be completed via approved methods: Stripe, PayPal, bKash, Wise Transfer, Payoneer, Citybank, Apple Pay, Google Pay, or Skrill. Late payments may lead to service suspension. All payment details are securely processed, and customers are responsible for ensuring prompt payment as per the invoicing terms.
Refunds and Cancellations
Refunds are offered in cases of unsatisfactory or incomplete service, subject to specific conditions. Cancellations can be made prior to the commencement of service with possible refunds depending on the stage of the project. Review our detailed Refund Policy for more information on eligibility and procedures.
Product Delivery
Digital products are delivered electronically, while physical products are shipped to your provided address. Delivery times may vary depending on the location and nature of the product. Accurate shipping information is required to ensure timely delivery. Delays caused by third parties are not the responsibility of RAF Holding Pvt. Ltd.
Intellectual Property
All content, materials, and services provided on our website, including text, images, logos, and software, are protected by copyright and other intellectual property rights. You are not permitted to copy, modify, or distribute any content without prior written consent from RAF Holding Pvt. Ltd.
Limitation of Liability
RAF Holding Pvt. Ltd. will not be liable for any indirect or consequential damages, including loss of profit or data, resulting from your use of our services or products. Our maximum liability is limited to the amount paid by you for the service or product in question. External factors beyond our control, such as third-party issues, are not covered under our liability.
Termination of Service
We reserve the right to terminate your account and access to our services at our sole discretion, without notice, if we believe you are violating these Terms and Conditions. Misuse or abuse of our services or violation of laws may lead to immediate termination without refund.
Privacy and Data Protection
Your privacy is important to us. By using our website and services, you agree to our Privacy Policy, which outlines how we collect, store, and protect your data. We are committed to ensuring that your personal information is secure and only used in accordance with applicable laws and regulations.
